Support

Need help with Inventory Watchdog? We're here.

📧 Email Support

Email us and we'll respond within 24 hours.

support@projectgreenbelt.com

📖 Common Questions

How does inventory syncing work?

We sync your product inventory levels via the Shopify Admin API. Syncs run automatically every few hours, or you can trigger a manual sync from the dashboard.

How accurate are stockout predictions?

Predictions improve over time as we collect more sales velocity data. For new stores, expect 1-2 weeks before predictions become reliable.

What alert channels do you support?

Email alerts are included on all plans. Pro plans add SMS and Slack notifications.

Can I set custom thresholds per product?

Yes! Go to Dashboard → Settings → Alerts to configure per-product or global low stock thresholds.